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Customer Support 

How Can We Help You?
We’re here to answer your questions and resolve your issues. From card design questions to order updates to cardholder support, Springbok Services ensures your satisfaction every step of the way.

New Customer Support
FAQs
Order Questions
Call 877.300.4272 or e-mail: orders@springbokservices.com

New or Existing Cardholder Support
FAQs
Card Registration, Balance and Usage Questions
Call 877.303.4438

General Corporate Questions
Call : 877.727.1273 or email: info@springbokservices.com|

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Springbok Services, Inc. is a registered agent of KeyBank National Association and MetaBank™. MasterCard prepaid cards are issued by KeyBank National Association or MetaBank™ pursuant to a license by MasterCard International Incorporated. MasterCard and the MasterCard Brand Mark are registered trademarks of MasterCard International Incorporated. Visa prepaid cards are issued by MetaBank™ pursuant to a license from Visa U.S.A. Inc.